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Home Customers Customer Stories Nationwide - ATMs

Better banking experience

Nationwide

Better banking experience

Nationwide safeguards customer services and security with ATM upgrade 

safeguarding ATM availability 

To provide customers with 24x7 access to banking services, Nationwide needed to upgrade its ATM estate. 

 

Computacenter
helped accelerate the modernisation of our back-end ATM devices, enabling us to safeguard customers services and security.

Jay Bourne, Senior Operations Manager, Business Services, Nationwide Building Society

OBJECTIVES

  • Safeguard service availability
  • Reduce complexity and risk

Nationwide has mitigated the risks of running an out-of-support operating system on its ATM estate and improved the customer experience.

Solution

Computacenter upgraded 1,360 ATMs at 700 branches to a new Windows operating system, which has been optimised to enable remote support.

Download full case study here

Outcome

  • Better customer services
  • Stronger cyber security defences 

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